Norfolk Stay is a local holiday cottage management company offering a sensibly priced booking and management service for North Norfolk holiday cottages. We provide cottage owners with high service levels but at a reduced cost when compared with national holiday letting agencies. Local services do make the difference, we operate in : Wells, Stiffkey, Blakeney, Morston, Cley, Salthouse, Weybourne, Sheringham Park and surrounding villages. We can also now manage properties located between Thornham & Wells.
We advertise very extensively to make sure your holiday let achieves a high occupancy rate. The majority of our leads are directly from our own website, but we also utilise the ' big hitting' Online Travel Sites :
Vrbo, Airbnb , Holiday lettings / Trip Advisor, Booking.com
Rightmove is utilised if requested by our clients to secure longer low season extended holiday stays usually 1 or 2 months long.
Social media & direct marketing
We utilise dynamic 'real time' pricing data to check rental fluctuations, automatically tracking holiday let prices being achieved on major booking websites and then adjusting rentals to compete based on up to date demand. There is increasing competition in the holiday let market, and a higher demand for short breaks and late bookings especially out of High Season. Holiday let agents must have the tools and experience to achieve the best occupancy rates for their clients.
We are a fully registered agent with many years experience and we will make sure your cottage complies with all the Health and Safety checks and certificates required for your holiday let property. We also adhere to the standards set out by the Quality in Tourism organisation : Visit England (the official Tourist Board Accreditation). We keep proper records and organise the re-certification of gas appliances and boilers, smoke detectors, Carbon Monoxide detectors, chimney sweeping, etc.
We automatically register your specific property with the Visit England Accreditation Scheme.
The government is currently looking at how to register holiday lets officially, so regulation is on the way, make sure your property is in front of the game with Visit England Accreditation.
Your guests have arrived and we make sure, their holiday cottage is fully prepared and ready for their stay, spotlessly clean, beds made up with fresh bed linen, along with the provision of bath and hand towels. A full and detailed property manual is compiled for each property and as we are local to your cottage we can quickly deal with any queries your new guests may have. Equally we are on hand to be the first point of contacts for your guests during their stay.
Our Property Manager Jamie Lawrence has been been looking after properties on the coast now for over 15 years, and lives locally at Stiffkey. He has a team of trusted tradesmen and housekeepers who all understand the importance of getting the job done quickly and professionally. We carry out our duties with a friendly efficiency, and have a great track record in keeping both our clients and their guests fully satisfied with our services:
We are small enough as a company to keep our standards high, we arrange for your cottage change overs to be carried out by 'Housekeepers' because they take a pride in the cottages that they look after, we don't use cleaning gangs bused in every week, but employ local housekeepers who get to know your holiday property inside out, and work closely with us giving us feedback about your property each week. ( Cleaning costs are charged in addition to our management commission).
We use a local laundry service for our cottages. The majority of our clients opt to hire in bed linen and towels. ( Laundry costs are charged in addition to our management commission).
We are on hand to deal with the day to day running of your holiday cottage, and smaller caretaking jobs can be carried out very efficiently and cost-effectively.
Unfortunately there can be more problematic maintenance issues that can arise from time to time, and we have trusted local contractors ready to deal with such eventualities. The most likely repairs of this nature may be plumbing leaks, heating issues, or problems with kitchen appliances . We can also schedule in planned maintenance such as decorating or carpet cleans often carried out in Low Season. ( any repairs required are quoted to you, we do not add on handling charges.)
Our booking staff take enquirers for your cottage, they will know your property details and pricing, and if the potential guests meet your criteria then they will proceed to take the booking on your behalf. Payment is taken by bank card or bank transfer. The payment is then transferred to you the property owner on a monthly basis along with a statement of account. Our booking service is fully registered and hold Client Money Protection Insurance, which protects all client monies held, this is now a legal requirement for all letting agents.
Please request our brochure detailing our services Contact Us
Fine dining or relaxed village pubs in North Norfolk offering great seafood menus are on our doorstep. book a table
Things to do in North Norfolk. Walks, cycling, boat trips & sea fishing, sailing, wildlife, sandy beaches, Holkham Hall, and more.