Holiday Let Management - North Norfolk.

Norfolk Stay is a local holiday let management company covering Wells, Stiffkey, Blakeney, Morston, Cley, Salthouse, Weybourne, Sheringham, Holt and the surrounding villages. We understand that holiday let owners are having to contend with increasing costs;

• The increased cost of cleaning & laundry services

• The cost of meeting fire safety regulation

• Increasing management liabilities

• Higher fuel costs

• Repairs & maintenance

• Loss of some tax advantages

• Excessive Holiday let management commissions.

Many of the larger and national holiday let companies have expanded over the last 6 years or so into what they have seen to be an ever increasing number of holiday let investors, a rising graph for them to capitalise on, and an opportunity to charge commissions and add on charges amounting to 25% or more - leaving with all the other costs very little left for the property owner !

However the number of holiday lets allowed to operate in North Norfolk is likely to be restricted and reduced with the introduction of a compulsory Holiday Let Registration Scheme expected to be launched later in 2025. Those with registered holiday lets therefore will be in a strong position to shop around for best value and best service;

Norfolk Stay - fully managed service - 17 % plus vat

• We are a registered Safe Agent (Client Money Protection insured)

• We automatically register your property with Visit England ( or new Registration Scheme when introduced)

• We are experienced & have been letting properties for 25 years

• We make sure your property complies with Fire Safety Regulations

• We advertise your property on Vrbo, Booking.com, Airbnb

• We attract direct bookings via our website and social media

• We have a local & responsive property management team

• We keep our commissions low so you can earn a reasonable income from your property

Request a brochure 

We advertise your property on the major holiday let websites

We advertise very extensively to make sure your holiday let achieves a high occupancy rate. The majority of our leads are directly from our own website, but we also utilise the ' big hitting' Online Travel Sites :

Vrbo, Airbnb, Booking.com

Rightmove is utilised if requested by our clients to secure longer low season extended holiday stays usually 1 or 2 months long.

Social media & direct marketing

We utilise dynamic 'real time' pricing data to check rental fluctuations, automatically tracking holiday let prices being achieved on major booking websites and then adjusting rentals to compete based on up to date demand. There is increasing competition in the holiday let market, and a higher demand for short breaks and late bookings especially out of High Season. Holiday let agents must have the tools and experience to achieve the best occupancy rates for their clients.

We keep your property fully compliant with safety legislation

We are a fully registered agent with many years experience and we will make sure your cottage complies with all the Health and Safety checks and certificates required for your holiday let property. We also adhere to the standards set out by the Quality in Tourism organisation : Visit England (the official Tourist Board Accreditation). We keep proper records and organise the re-certification of gas appliances and boilers, smoke detectors, Carbon Monoxide detectors, chimney sweeping, etc.  

We automatically register your specific property with the Visit England Quality Assessed Scheme, so we are fully Registration Ready:

The Tourism Minister Chris Bryant has announced that a registration scheme will be introduced in England ' very soon' in 2025. He has confirmed;

• An online register for holiday / short lets is to be set up.
• Each holiday / short let will be given a Registration Number.
• Without the registration number a property will not be allowed to advertise as a holiday/short let on any platform.
• Holiday/ short lets will have to meet increased health and Safety regulations.( already in force)

Please do not hesitate to contact us to discuss any questions you may have  [email protected]

We look after your guests

Your guests have arrived and we make sure, their holiday cottage is fully prepared and ready for their stay, spotlessly clean, beds made up with fresh bed linen, along with the provision of  bath and hand towels. A full and detailed  property manual is compiled for each property and as we are local to your cottage we can quickly deal with any queries your new guests may have. Equally we are on hand to be the first point of contacts for your guests during their stay.

We look after your property 

Our Property Manager Jamie Lawrence has been been looking after properties on the coast now for over 15 years, and lives locally at Stiffkey. He has a team of trusted tradesmen and housekeepers who all understand the importance of getting the job done quickly and professionally. We carry out our duties with a friendly efficiency, and have a great track record in keeping both our clients and their guests fully satisfied with our services - We also offer a separate Second Home Management Service for holiday homes not commercially let out.

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‘’ Norfolk Stay - keep all of our five holiday properties let and then manage things day to day at a sensible rate of commission. They use all the main advertising portals such as airbnb etc which holiday guests all use these days. I can highly recommend Norfolk Stay.''

Gary Chamberlain, Oakham Leics  (Holiday lets, Blakeney)

We use small cleaning companies / housekeepers

We are small enough as a company to keep our standards high, we arrange for your cottage change overs to be carried out by  'Housekeepers' because they take a pride in the cottages that they look after, we don't use cleaning gangs bused in every week, but employ local housekeepers who get to know your holiday property inside out, and work closely with us  giving us feedback about your property each week. ( Cleaning costs are charged in addition to our management commission).

We use a local  laundry service for our cottages. The majority of our clients opt to hire in bed linen and towels. ( Laundry costs are charged in addition to our management commission).

We do all the day to day caretaking in-house

We are on hand to deal with the day to day running of your holiday cottage, and smaller caretaking jobs can be carried out very efficiently and cost-effectively. 

We use professional and trusted local tradesmen

Unfortunately there can be more problematic maintenance issues that can arise from time to time, and we have  trusted local contractors ready to deal with such eventualities. The most likely repairs of this nature may be plumbing leaks, heating issues, or problems with kitchen appliances . We can also schedule in planned maintenance such as decorating or carpet cleans often carried out in Low Season. ( any repairs required are quoted to you, we do not add on handling charges.)

We take care over your property bookings

Our booking staff take enquirers for your cottage, they will know your property details and pricing, and if the potential guests meet your criteria then they will proceed to take the booking on your behalf. Payment is taken by bank card or bank transfer. The payment is then transferred to you the property owner on a monthly basis along with a statement of account. Our booking service is fully registered and hold Client Money Protection Insurance, which protects all client monies held, this is now a legal requirement for all letting agents.

A competitive management service : 17% plus vat

Our service costs :

Includes advertise, booking & payment service

Includes full property manager service 

Includes your cottage accredited with Visit England

We charge 17% plus vat for a complete letting and management service.

      Please request our brochure detailing our services Contact Us

Start receiving excellent service levels at a competitive cost