Holiday cottage management in North Norfolk.

Fully managed from 14% plus vat 

The Stiffkey Cottage Company is a local Holiday Cottage management team offering a sensibly priced booking and management service for North Norfolk holiday cottages. These services offer cottage owners high service levels but at a reduced cost when compared with national holiday letting agencies. Local services do make the difference, and we are already offering our service in: Blakeney, Morston, Stiffkey, Wells, Cley, and surrounding villages  -   Request a brochure detailing our service.

We secure you high occupancy rates

We advertise extensively to make sure your holiday let achieves a high occupancy rate.Our main advertising is carried out via the ' big hitting' websites such as the Glaven Valley stable of holiday cottage websites included in our commission and the international sites Home Away , Holiday Lettings & Airbnb which do charge a commission on each booking which is charged in additional to our service. Remember many holiday let companies charge commissions in excess of 20 % plus an additional booking fee to guests, greatly reducing the final rent you receive after costs. With sensible pricing on these major portals and using our low cost service we will maximise your overall annual rental when compared with traditional high commission holiday let agents.

We look after your guests

Your guests have arrived and we make sure, their holiday cottage is fully prepared and ready for their stay, spotlessly clean, beds made up with fresh bed linen, along with the provision of  bath and hand towels. A full and detailed  property manual is compiled for each property and as we are local to your cottage we can quickly deal with any queries your new guests may have. Equally we are on hand to be the first point of contacts for your guests during their stay.

We look after your property

Our Property Manager Jamie Lawrence has been been looking after properties on the coast now for over 14 years , and lives locally at Stiffkey. He has a team of  of trusted tradesmen and housekeepers who all understand the importance of getting the job done quickly and professionally to ensure that guests have a seamless and carefree holiday. We carry out our duties with a friendly efficiency, and have a great track record in keeping both our clients and their guests fully satisfied with our services:

''Jamie Lawrence has been a fantastic help and makes owning a second home in Stiffkey much easier.Jamie and his team have worked on our property for years and I cannot recommend him highly enough''

James Bradley. (Holiday cottage owner, Stiffkey)

''I have run my holiday cottage for 10 years now and I am pleased to report that Jamie's company has proved to be excellent, providing really efficient maintenance and cleaning services delivered to our holiday let clients with a friendly professionalism. I have and continue to appreciate Jamie's high level of service and invaluable advice.''

Louise Hutchings (Holiday cottage owner, Stiffkey)

We don't have cleaners we have housekeepers

We are small enough as a company to keep our standards high, we arrange for your cottage change overs to be carried out by  'Housekeepers' because they take a pride in the cottages that they look after, we don't use cleaning gangs bused in every week, but employ local housekeepers who get to know your holiday property inside out, and work closely with us  giving us feedback about your property each week. ( Cleaning costs are charged in addition to our management commission).

We use a local  laundry service for our cottages. We ask that you provide at least three sets of bed linen and towels for your holiday cottage, our housekeepers then handle the change over laundry, again taking a pride in the presentation of your property . ( Laundry costs are charged in addition to our management commission).

We do all the day to day caretaking and gardening in-house

We are on hand to deal with the day to day running of your holiday cottage, and smaller caretaking jobs can be carried out very efficiently and cost-effectively. 

We use professional and trusted local tradesmen

Unfortunately there can be more problematic maintenance issues that can arise from time to time, and we have  trusted local contractors ready to deal with such eventualities. The most likely repairs of this nature may be plumbing leaks, heating issues, or problems with kitchen appliances . We can also schedule in planned maintenance such as decorating or carpet cleans often carried out in Low Season. ( any repairs required are quoted to you, we do not add on handling charges.)

We also have the experience to project manage any larger projects or ref-fits required.

We keep your property fully compliant with safety legislation

We are a fully registered agent with many years experience and we will make sure your cottage complies with all the Health and Safety checks and certificates required for your holiday let property. We also adhere to the standards set out by the Quality in Tourism organisation :  Visit England (the official Tourist Board Accreditation). We keep proper records and organise the re-certification of gas appliances and boilers, smoke detectors, Carbon Monoxide detectors, chimney sweeping, etc.  

We take care over your property bookings

Our booking staff take enquirers for your cottage, they will know your property details and pricing, and if the potential guests meet your criteria then they will proceed to take the booking on your behalf. Payment is taken by bank card or bank transfer. The payment is then transferred to you the property owner on a monthly basis along with a statement of account. Our booking service is fully registered and hold Client Money Protection Insurance, which protects all client monies held ( this is now a legal requirement for agents).

We do not use automated online booking, as we prefer to actually speak to potential guests to check they meet your criteria, and also to sell the attributes of your property to them.

We offer a highly competitive & flexible service

You can just choose the services you are looking for, we can certainly help in most cases, but we do have two main service options

1) Advertise , Booking & Payment Service @ 7 % of the tariff collected plus vat.

2) Property Manager Service equates typically to  7 % of the tariff collected plus vat 

So typically we charge 14% plus vat for a complete letting and management service.

Please request our brochure detailing our services Contact Us

Start receiving excellent service levels at a competitive cost