ACCESSIBILITY GUIDE

Accessibility Guide for Valley View Cottage

shortstay@landlorddirect.com, 01159696355, www.norfolkstay.co.uk

Contact for accessibility enquiries: Susan McKenzie

Welcome

High standard 3 bedroom holiday cottage in prime coastal location

At a Glance

 Level Access

• The main entrance has 2 steps. There is no lift and no ramp.

 Access with steps

• There are steps from the main entrance to:
  • Living Room
  • Rear Garden

 Visual

• Some parts of the venue have low lighting.

 General

• Staff are available 24 hours a day.
• We have emergency evacuation procedures for disabled visitors.

Getting here

3 Red Lion Cottages
Wells Road
Stiffkey
NR23 1QH

 Travel by public transport

• You can get to Valley View Cottage by bus.
• the coast hopper bus service runs from Hunstanton to Norwich The bus stop is 0.3 miles / 0.5 km from Valley View Cottage.
• bust stop opposite Stiffkey Stores

 Travel by taxi

• You can get a taxi with Strong Cars by calling 01263740283.

 Parking

• We have a car park. The parking is less than 50 metres from the main entrance. Parking is not free.
• From the parking to the main entrance, there are 10 steps. There is no ramp and no lift.

Arrival

 Path to main entrance

• From the street to the main entrance, there are 2 steps. There is no ramp and no lift.
• The path is sloped.

 Main entrance

• The door is 914mm wide.
• The main entrance has 2 steps.

Getting around inside

Visual Impairment - General Information

• Some parts of the venue have low lighting.

 Bedrooms

• All bedrooms have windows.
• Bedrooms have ceiling lights and bedside lamps.
• Lights are LED. All bedrooms are non-smoking.
• All bedrooms have fitted carpets.
• No bedrooms have level access. We have bathrooms with a separate shower.
• We have bathrooms with a bath and overhead shower. We have bathrooms with a bath.
• The direction of transfer onto the toilet is to the left and right.

 Self catering kitchen

Kitchen

• We have a separate kitchen and dining room. From the main entrance to the kitchen, there are 2 steps. There is no lift and no ramp.
• The work surface is available at a height between 650mm and 900mm.
• The hob is available at a height between 650mm and 900mm.
• The oven is available at a height between 650mm and 900mm.
• From the main entrance to the dining room, there is level access. The route is 792mm wide, or more. The door is 792mm wide.

 Lounge

Living Room

• From the main entrance to the lounge, there are 2 steps. There is no lift and no ramp.

Getting around outside

 Rear Garden

• From the main entrance to the gardens, there are 2 steps. There is no lift and no ramp.

Customer care support

• You can hire mobility equipment from Mobility Centre by calling 01263 513631.

Customer care support

• Staff are available 24 hours a day.

Guide last updated: 25 January 2021